Talks

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Listen to talks and answer questions about them

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Talks

You will hear talks given by a single speaker. Answer three questions about each talk. The talks are not printed and are spoken only one time.

1. Why has the flight been delayed?

  • A. The plane arrived late.
  • B. A crew member is ill.
  • C. An engine needs repairs.
  • D. Baggage loading is slow.

2. What should passengers with connecting flights do?

  • A. Call the airline's hotline
  • B. Wait at gate 17
  • C. Visit a nearby service desk
  • D. Check a mobile app

3. What are passengers being offered?

  • A. A seat upgrade
  • B. A free drink on board
  • C. Access to a lounge
  • D. A meal voucher

4. What is the talk mainly about?

  • A. New store hours
  • B. A change to a return policy
  • C. A staff schedule
  • D. A sales promotion

5. Why did head office make the decision?

  • A. Sales have declined.
  • B. Employees requested it.
  • C. Receipts were confusing.
  • D. Other stores offer longer periods.

6. Why does the speaker say, "customers will still ask about it"?

  • A. To encourage employees to learn the details
  • B. To complain about difficult customers
  • C. To suggest printing more receipts
  • D. To ask for survey feedback
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About this task

Listen to talks and answer questions about them

Listen to short talks, announcements and messages and answer three questions about each